Atlantic Fitness Repair
Thank you for considering Atlantic Fitness Repair LLC for your fitness equipment repair and maintenance needs. Covering Washington DC, Northern Virginia, Maryland and the entire Eastern shore.
We are a small locally owned company offering discounted rates and an easy menu of services. What we do is deeply discount the two most common types of service requests - "maintenance" and "is it worth it to repair/can a small easy repair be made?". Both of these very common service requests are easily streamlined, and we pass these savings on to you! If you find you need to add services to the basic service call, you can easily do so at any time from the convenient menu of services. We service most makes and models, and we are a great choice for saving costs on maintenance and repairs. We will price match any competitors written estimate for labor!
Menu of Services
A basic service call is ONE of these two options:
1- A quick maintenance call that includes an application of tread belt lubricant, opening up and cleaning out the motor hood area, wiping the exterior and adjusting the walk belt. For units other than treadmills, it includes lubrication/oiling, adjustments, basic cleaning
2- A quick service call to help you determine whether or not a repair is worth it for your machine. This service call includes (up to) 30 minutes of on site diagnostics and a detailed on site verbal assessment/recommendation including Q&A covering all aspects of your particular repair situation. This is the call for you if you just need the most cost effective option to find out what is wrong with the unit, without any frills or additional costs
$125 - Standard Service Call
A standard service call includes the following: A flat fee for service, a complete diagnostic and repair if one can be made at the time with "in stock parts (or no parts needed), a parts estimate if specialty parts are needed, unlimited email support and scheduled phone support, and a credit of $45 towards any second service visits. Second service visits for parts installations begin at $65 under a standard service call.
$205 - Premium Service Call or Walk Belt Installation
This is an on site "white glove" service call with an easy flat fee. It has no time limit or additional labor costs. This is also the fee for most walking belt installations (does not include belt cost), which most of the following does not apply to.
White Glove service visits include, but are not limited to:
A detailed on site verbal diagnostic report
A written diagnostic report in electronic format for your records or for submission to third parties
Parts and labor estimate in electronic format for your records or for submission to third parties
Unlimited scheduled phone support
Unlimited email support
$45 credit towards any parts installation second visit, second visit price cap of $65
Customer Supplied Parts Installation
$100 per hour
1 hour min
$95 for the first unit, $20 per additional units.
No contracts, no agreements, schedule at any time, pay as you go. Schedule a single visit, or request us to put you on the schedule quarterly - as that is the recommended preventive maintenance schedule of powered cardio equipment. Either way we make PM's easy for you!
$35 Add a small repair to BASIC service call, while on site (does not include parts)
$65 Add a Unit to service call
$35 Add Tune and Lube
$20 Add Year Supply Belt Lube
$25 Add Detailed Written Report with images (if applicable) in electronic format for submission to third parties
$35 Add Parts Research and Estimate in electronic format for submission to third parties
$45 Add Pre-Scheduled Phone support, up to 1/2 hour
$65 Add Pre-Scheduled Video Chat support, up to 1/2 hour
$35 One year of unlimited email support
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